FAQ

Knowledgebase

Answers to common questions

Account Status

It’s best to check your email for your specific account number in regards to your new application. If you can not find the email, please send us an email to [email protected].

You can start the application by clicking open an account.

It takes 1-2 business days to process a new application. It’s best to check your email for specific updates in regards to your new application.

It takes 1-2 business days to process a new application.

Yes, you can make a deposit in the regular manner.

You should be contacted within 1 – 2 business days indicating the status of your application. You can contact our customer support service at any moment requesting information regarding the status of your application.